International Programs and Global Advancement
Under the direction of the Director, International Programs and Global Advancement, you will be responsible for a variety of activities related to agent and associate support and communication.
Your primary responsibilities will be to coordinate all activities involving support of Royal Roads University agents, associates and overseas regional representatives. You will work closely with the International Admissions Team with regards to agent inquiries, applications and performance and you will provide follow-up on recruitment missions and agent meetings. Additionally, you will have responsibility for functions such as database administration, distribution of promotional material and information, production of statistical reports, as well as research into new markets for student recruitment and sourcing new agents. Coordination of communications such as video conferencing, information bulletins and online correspondence will be required.
To be well suited for this position you must have excellent organizational abilities, exceptional communication and customer services skills and be technically proficient.
Required Qualifications and Competencies:
Undergraduate degree in marketing, business or communications and three to five years experience in a post-secondary environment with a special focus on international student recruitment, or an equivalent combination of education, training and international experience.
Excellent interpersonal, written and verbal communication skills (dynamic presentation skills are a benefit).
Previous experience in working with international student recruitment agents.
Demonstrated competence in intercultural communication and cross-cultural understanding.
Excellent working knowledge of Microsoft Office and the ability to easily adapt to new software and systems.
Ability to multi-task while remaining process-driven and outcomes oriented.
Ability to build and maintain a positive relationship with international, local and internal clients and stakeholders.
Ability to work independently or in a high-performance team with minimal supervision.
Be a disciplined self-starter, taking initiative where appropriate.
An ideal candidate would also possess:
Knowledge of the post-secondary sector
Familiarity with database management software such as Agresso and Microsoft Access (preferred)
Fluency in a second language would be an asset
Note: Some occasional over-night travel and out-of-country travel may be required.
This is a regular full-time position working 37.5 hours per week. The position has been evaluated at Grade 3 and the recruitment range is $41,200 - $51,500 per annum. The University is pleased to offer a comprehensive benefits package.
To apply please forward your cover letter and curriculum vitae (preferably in electronic format) to:
Competition # 12-022-P0108
Or
Human Resources - Career Opportunities
Royal Roads University
2005 Sooke Road
Victoria, BC V9B 5Y2
Fax: (250) 391-2570 Tel: (250) 391-2511
The competition will begin on March 19, 2012 and review of interest received will commence on April 2, 2012; however, the competition will remain open until a successful candidate is found.
While Royal Roads University values all applications we receive, only those candidates short-listed for further consideration will be contacted. RRU is an equal opportunity employer, committed to the principle of equity in employment. All qualified candidates are encouraged to apply, however, Canadians and permanent residents will be given priority consideration.
Please note that two of our heritage buildings, including Hatley Castle, have some areas that are not easily accessible to persons who use wheelchairs. Please call 391-2511 for information and assistance if you are dropping off your application in person.
If you are sending your application via e-mail, please ensure that your electronic file is saved in MS Word or Adobe pdf.
